Privacy policy

Last updated: August 24, 2026

Mythic Creative operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Mythic Creative is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
  • Communications with us including information you provide when contacting customer support.
  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
  • From our service providers, including when we engage them to provide technology or services and when they collect or process information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide the Services, including to process payments, fulfill orders, remember your preferences, send account and order notifications, process purchases, returns, exchanges, and other transactions, manage customer accounts, arrange shipping, facilitate returns and exchanges, enable reviews, and improve or personalize your shopping experience.

Marketing and Advertising. We may use personal information for marketing and promotional purposes, including to send marketing, advertising, and promotional communications by email, text message, or other permitted channels, and to show advertisements for products or services on our Services or other websites and platforms.

Advertising and Analytics Technologies

We may use advertising, analytics, and measurement technologies provided by third-party platforms, including TikTok and Meta (Facebook and Instagram), to understand how visitors interact with our Services, measure advertising performance, improve our marketing, and show advertisements that may be more relevant to you.

These technologies may include pixels, cookies, software development tools, server-side integrations, and similar technologies, including the TikTok Pixel, TikTok Events API, Meta Pixel, and related conversion or advanced matching technologies.

Depending on how you interact with our Services, information processed or shared through these technologies may include device and browser information, IP address, website activity, product views, cart activity, purchases, order information, and privacy-protected identifiers derived from information such as an email address or phone number.

TikTok, Meta, and other advertising partners process information in accordance with their own privacy policies and applicable business data terms. Where required by applicable law, we obtain consent before using these technologies.

Depending on where you live, you may also have the right to opt out of certain targeted advertising, sale, or sharing of personal information through the privacy choices available on our website.

Security and Fraud Prevention. We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate fraudulent, illegal, unsafe, or malicious activity, and protect the Services, our customers, and our business.

If you create an account, you are responsible for keeping your account credentials secure and should not share your password or account access information with others.

Communicating with You. We use your personal information to provide customer support, respond to inquiries, provide Services, and maintain our business relationship with you.

Legal Reasons. We may use personal information to comply with applicable laws, respond to valid legal process or government requests, participate in litigation or other legal proceedings, enforce our terms and policies, and protect our rights or the rights of others.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

  • With Shopify, vendors, fulfillment providers, shipping carriers, payment processors, technology providers, analytics providers, customer support providers, cloud storage providers, and other companies that perform services on our behalf.
  • With business and marketing partners that help us provide advertising, analytics, measurement, and promotional services.
  • When you direct, request, or consent to disclosure of information to third parties, including when necessary to ship products or interact with third-party services or social media platforms.
  • With affiliates or entities within our corporate group, if applicable.
  • In connection with a business transaction such as a merger, acquisition, financing, restructuring, or bankruptcy.
  • To comply with applicable laws, legal obligations, subpoenas, search warrants, court orders, or other lawful requests.
  • To enforce our Terms of Service or other policies and protect or defend the Services, our rights, our customers, or others.

Business and marketing partners may use information in accordance with their own privacy notices. Depending on where you reside, you may have the right to opt out of certain uses of personal information for targeted advertising or similar purposes through the privacy choices available on our website.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third parties, including service providers located in countries other than where you reside, when necessary to provide and improve the Services.

We may also use Shopify features that use information obtained from interactions with our store, other merchants, and Shopify to help protect, improve, personalize, and grow our business.

In certain circumstances, Shopify may be responsible for processing personal information and responding to requests relating to information processed by Shopify.

To learn more about Shopify’s privacy practices and your rights relating to Shopify’s processing of personal information, visit Shopify’s Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow links to websites or services that are not owned or controlled by Mythic Creative, you should review their privacy policies, security practices, and terms.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or services.

Information you choose to provide on public or semi-public platforms, including social media services, may also be visible to other users and third parties.

Our inclusion of third-party links does not necessarily imply endorsement of those third parties or their content.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe a child has provided us with personal information, you may contact us using the information below to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no security system is completely secure, and we cannot guarantee absolute security. Information transmitted over the internet may also be subject to risks while in transit.

We recommend that you do not send sensitive or confidential information through unsecured communication channels.

How long we retain personal information depends on several factors, including whether the information is needed to maintain an account, fulfill orders, provide Services, comply with legal obligations, resolve disputes, maintain business records, or enforce agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights may not be absolute and may apply only in certain circumstances.

Right to Access / Know. You may have the right to request access to personal information we maintain about you.

Right to Delete. You may have the right to request deletion of certain personal information we maintain about you.

Right to Correct. You may have the right to request correction of inaccurate personal information.

Right of Portability. You may have the right to receive a copy of certain personal information in a portable format.

Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or processing for targeted advertising.

You may exercise applicable opt-out rights using the privacy choices available on our website.

If you visit our website with a recognized Global Privacy Control (GPC) signal enabled, where required by applicable law we may treat that signal as a request to opt out for the browser or device sending the signal.

Other than recognized privacy preference signals required by applicable law, we may not respond to other “Do Not Track” signals.

Managing Communication Preferences. We may send promotional emails where permitted by law. You may unsubscribe at any time using the unsubscribe link contained in those emails.

Even if you opt out of promotional communications, we may still send transactional or non-promotional messages relating to your account, purchases, orders, shipping, returns, or customer service inquiries.

You may exercise applicable rights through the options provided through the Services or by contacting us using the information below.

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing certain requests, as permitted or required by law.

You may also designate an authorized agent to submit certain requests on your behalf where permitted by law. We may require proof that the agent is authorized to act for you and may also require you to verify your identity directly.

Complaints

If you have concerns or complaints regarding how we process your personal information, please contact us using the information below.

Depending on where you live, you may have the right to appeal a decision regarding a privacy request or lodge a complaint with an applicable data protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you live.

Where required by applicable law, transfers of personal information between jurisdictions may rely on recognized legal mechanisms, including contractual protections such as Standard Contractual Clauses or other approved transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, business operations, legal requirements, or other circumstances.

When we update this Privacy Policy, we will post the revised version on our website and update the “Last updated” date. We will provide additional notice where required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us at:

support@mythiccreative.com